Frequently Asked Questions
Everything you need to know about creating your dream outdoor space.
What is the typical shipping time for large patio furniture?
Most orders are processed within 1-2 business days. Due to the size of our items, delivery typically takes 5-10 business days via specialized freight carriers to ensure your furniture arrives safely.
Are PURPLE LEAF umbrellas weather-resistant?
Yes, our umbrellas are crafted with high-quality, fade-resistant polyester fabric and heavy-duty aluminum frames designed to withstand UV rays and light rain. We recommend closing them during high winds.
What is your return policy?
We offer a 30-day return policy for items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return authorization.
Do you offer assembly services for gazebos and pergolas?
While we do not provide direct assembly, all products come with detailed instruction manuals and video tutorials. We also recommend using professional services like Handy or TaskRabbit for complex structures.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you budget for your home improvements.
Does my furniture come with a warranty?
Yes, PURPLE LEAF provides a limited warranty on all products, typically ranging from 1 to 3 years depending on the specific item, covering manufacturing defects and hardware issues.